If StockPartner isn't meeting your needs within the first 14 days, we'll refund your purchase — no questions asked.
You are eligible for a full refund within 14 days of purchase. After 14 days, all sales are final. Since the Self-Hosted version is digital software delivered via download, refunds after the 14-day window cannot be processed.
You are eligible for a full refund within 14 days of your initial subscription purchase. After 14 days or after the first monthly renewal (whichever comes first), the subscription is non-refundable for the current billing period. You may cancel at any time; service continues until the end of your paid period.
Email support@lstcloud.com with the subject line "Refund Request" and include:
We will process your refund within 5 business days. Refunds are issued to the original payment method through Paddle.
Refund requests outside the 14-day window are reviewed on a case-by-case basis. Valid reasons may include:
Invalid reasons include: running your own LLM key costs more than expected (this is clearly stated before purchase), or "I didn't use it" beyond the 14-day period.
For refund requests or questions: support@lstcloud.com